1. Refunds
If you are not satisfied with the Service, you may be eligible for a refund. Refund requests must be made within 30 days of your purchase. To be eligible for a refund:
- The Service must have been used as intended and according to the terms and conditions.
- You must provide proof of purchase.
- The issue must not be due to your misuse or violation of the terms of service.
2. Process for Requesting a Refund
To request a refund, please contact our customer support team at support@shopzcart.online with the following information:
- Your name
- The date of purchase
- The reason for your refund request
- Proof of purchase (e.g., receipt or transaction ID)
Once we receive your refund request, we will review it and notify you of the status of your refund. If your request is approved, we will initiate a refund to your original method of payment within 14 business days.
3. Partial Refunds
In some cases, only partial refunds may be granted. This can occur if:
- The Service has been partially used and cannot be fully refunded.
- There is a minor issue that does not justify a full refund but warrants a partial reimbursement.
4. Non-Refundable Services
Certain services are non-refundable. These include:
- Services that have been fully delivered and used.
- Custom software development projects that have been initiated or completed based on specific client requirements.
5. Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at support@shopzcart.online
6. Changes to This Refund Policy
We reserve the right to update or change our Refund Policy at any time. If we make significant changes to this policy, we will notify you through the email address provided or by placing a prominent notice on our website at https://shopzcart.online
Contact Us
If you have any questions about our Refund Policy, please contact us: support@shopzcart.online